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Drawback Account Manager

Tradewin is a wholly-owned subsidiary of Expeditors International of Washington, Inc. We provide creative and effective solutions in regulatory compliance and trade data management in North America, Europe, Asia, and South Pacific. Tradewin's staff is comprised of professionals that include licensed Customs brokers, attorneys, and accountants. As a team, we work to assess complicated situations, maneuver through regulatory hurdles, and implement solutions that meet both the letter of the law and the spirit of the client's business. Visit www.tradewin.net for more information. Tradewin is currently marketing for the below position within our U.S. Drawback product. Drawback is the recovery of duty and fees paid by companies that export previously imported, duty paid goods.
Account Managers provide comprehensive support to a client's drawback program. They are responsible for retrieving and analyzing necessary import and export data, calculating claims, and serving as the primary point of contact to address client questions and concerns.
The Account Manager will be dedicated to ongoing, daily responsibilities:
Analyze import, export, and production documents and data
Complete data entry, when necessary, to convert data into electronic format
Utilizing Drawback software, process claims, analyze results, and troubleshoot any issues
Manage database of client's import and export trade data
Submit documentation to U.S. Customs and complete any verbal and/or written follow up
Coordinate with the client verbally and in writing to ensure program compliance
The ideal candidate for this position will have
exceptional analytical, written & verbal communication skills with a focus
on superior customer service.
Superior organizational and problem solving skills, ability to multitask,
attention to detail
Excellent written and communication skills
Demonstrate, via a quiz, proficiency with Microsoft Excel functions,
formulas, macros, vlookups, pivot tables, and Access databases
Ability to work independently and manage multiple deadlines
Ability to comprehend and execute new ideas and concepts quickly
Knowledge of CBP compliance and drawback rules & regulations
Flexibility with scheduling as demand requires
Overall enthusiasm for departmental success through growth and customer
satisfaction
Tradewin offers excellent benefits:
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan
Employee Stock Purchase Plan
Training and Personnel Development Program

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